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Returns Policy

 

 Returns policy

If you need to return an item you have ordered form our website you can do so within 7 days of receipt.

 If the item isn’t what you expected or you simply change your mind please feel free to contact us or simply return the item to us in it’s in its original condition, including all original packaging and documentation with a little note inside explaining  reason and what you would like to do. If the goods are returned as detailed above we will issue a refund or exchange the item for a different size/colour if preferred.

 Please Note; Delivery charges are non-refundable and the return postage is the responsibility of the customer.

 The product will be your responsibility until it reaches us. For your own protection we recommend that you send the parcel using a service that insures you for the value of the goods and that requires a signature.

 

Our return address is: 


Colour Couture
JENDA HOUSE
CRAY ROAD
SIDCUP
KENT
DA14 5DP


TEL : 020 8309 2964
Fax : 020 8309 0669